Part-Time Membership Coordinator

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2 days ago Requisition

Salary Range: $20.00 To $23.00 Hourly

Reports to:Director of Membership

Classification/FLSA Status:Regular, Part Time, Non-Exempt

Schedule
:
Up to 25 hours per week

The Part-Time Membership Coordinator supports the council’s recruitment, conversion, troop start up, and membership renewalgoalsbyengagingdirectlywithfamilies,schools, andcommunitypartners. Thisroleisresponsiblefor the end-to-end member placement process, ensuring prospective girls and adults are successfully converted and connected to troops or other Girl Scout experiences.

The Part-Time Membership Coordinator also acts as a front-line driver of new member acquisition, through successful executionofrecruitmentevents,followsupwithprospectivemembers,completes back-officeplacementand registration work, and delivers high-quality customer service throughout the joining experience. Working in close partnership with the broader membership team, this role ensures increased girl and adult participation within an assigned area, directly contributing to the achievement of membership growth targets.

• Manages and oversees the member pipeline for an assigned geographic area and guides potential membersthroughtheconversionprocessthroughphone,email,andvirtualmeetingcommunication methods.
• Generates,manages,andconvertsleadsthroughcommunityevents,school presentations,tabling opportunities, digital referrals, and direct outreach to families and prospective volunteers.
• Supportstheexecutionofrecruitmenteventsandmembershipgrowthstrategiesthatareengaging, welcoming, reflective of
  
  Girl Scout programming, informative,andresultin successful girl andadult membership increases in designated areas.
• Supporttroopformationmeetingsandeventsbycoordinatinglogistics,communicatingwithinterested caregivers and volunteers, and assisting with onsite membership registration.
• Ensures smooth workflow and follow up in the coordination and placement of registered girls into appropriate troops,coordinatestheassignmentoftroopnumbersandmanagestrooptransferswhen appropriate.
• Provide excellent customer service to community partners, families and volunteers during the membershipregistrationprocessandpromotethe
  
  GirlScoutbrandandmissionconsistentlyinall community interactions.
• Utilizesthevolunteersystemsdatabasetotrackandfollowthroughwithleads andprospectstoachieve thedesiredconversionrateandmeettheassignedgirlandadultmembershipgoals. Additionally,tracks recruitment activity, event outcomes, and membership data accurately in CRM/database systems.
• Assistsandprovidessupportforpotential,new, andexistingmembersonhowtoaccessandnavigate Girl Scout technology platforms.
• DevelopsandappliesahighlevelofunderstandingandawarenessofGSGCbusinessoperations, goals, priorities, and other relevant information to effectively navigate potential, new, and existing member inquiries and requests.

• Associatedegreeorhigher,orrelevantworkexperience.
• 2+yearofpreviousexperienceincustomerservice,sales,program delivery,community engagement. or a related field.
• Comfort with public speaking and event facilitation, including confidently representing Girl Scouts in group settings,deliveringclearandengagingpresentationstofamiliesandcommunitypartners,and guiding conversations that lead to membership conversion.
• Highlyproficientin
  
  SalesforceCRM,Looker,and Microsoft
  
  Suiteplatforms,including
  
  Teams,Outlook, PowerPoint, and Excel. Familiarity with Asana or similar project management software a plus.
• Exceptional attention to detail and commitment to membership data health,…