Security Officer Jacksonville , Fl

Job Summary

The Security Officer is the foundation of API Services' commitment to safety and security. This position involves maintaining a visible and professional presence at a designated client site—typically a shopping center, apartment complex, or church. The primary role is to observe, report, and act as a deterrent to unauthorized or illegal activity, while also serving as a point of contact for the community members you are protecting.

You are a direct reflection of our company's values of integrity, vigilance, and service.

• Access Control:
  Monitor entry and exit points, ensuring only authorized individuals access the property.
• Patrol and Observation:
  Conduct regular foot patrols of the property to identify and report safety hazards, suspicious activity, or maintenance issues.
• Visible Deterrence:
  Act as a strong visual deterrent to prevent theft, vandalism, and trespassing.
• Community Engagement:
  Interact professionally and courteously with residents, shoppers, and congregation members, providing assistance and information as needed.
• Incident Response & Reporting:
  Respond calmly and effectively to incidents, document all activities in a detailed Daily Activity Report (DAR), and elevate situations to law enforcement when necessary.
• De-escalation:
  Use verbal skills and training to de-escalate potentially volatile situations, maintaining a calm and orderly environment.

• Must possess a valid Ohio Security Officer License (or be willing and able to obtain one).
• Must have a valid Driver’s License
• High School Diploma or GED required.
• Proven experience in a security or customer service role is highly preferred.
• Excellent verbal and written communication skills.
• Ability to stand and/or walk for extended periods.

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