Lead Senior Service Technician

Key Qualifications

• Technical or vocational certificate and/or degree preferred.
• Minimum of three to five years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair, painting and drywall.
• Minimum of three to five years of relevant experience in mechanical maintenance and repair techniques.
• Knowledge and experience of HVAC and carpentry a plus.
• Must have EPA Type II or Universal certification.
• Certification in Chlorine, Fluorine, and Carbon (CFC) preferred.
• Some locations require certification in pool operation (CPO).
• Valid driver's license & rotating on-call responsibility required.

• Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
• Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
• Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
• Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
• Provide superior customer service to internal and external customers.
• Provide a more complex level of services as needed for a high profile tower community, large complex community or for multiple communities.
• Provide additional services (if applicable) such as high-rise window cleaning, elevators, etc.
• Assist in training and mentoring of new Service Techs or Apprentices.
• Perform other duties as assigned or as necessary.

We offer a comprehensive benefit package and discounts to live in our premier communities!

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.