Diesel Technician Mobile

Position Description

Torque by Ryder is immediately hiring a permanent full‑time experienced mobile diesel technician to support our truck fleet in Jacksonville, FL.

• Hourly pay: $38.00 per hour, based on experience.
• Retention bonus: $2,000 paid every quarter within the first year.
• Schedule:
  
  Flexible 40‑hour work week (weekend premiums apply).
• Fuel card and company cell phone provided.
• Mobile technicians will be provided a work‑site service vehicle.
• Additional training to level up.

• Medical, dental, vision after 30 days.
• 80 hours PTO in your first year, starting Day 1.
• Yearly merit pay increases.
• 401(k) company match.
• PPE, uniforms, boot allowance.
• Paid training.
• Safety‑first workplace & state‑of‑the‑art equipment.
• Top tech competition:
  Earn $250 – $50,000 per year.
• Extra paid day off for U.S. military veterans.
• 15 % company stock discount.
• Up to $5,000 in tech tuition repayment.
• 12 weeks paid maternity leave (subject to eligibility).
• Employee discounts on tools, vehicles, travel, tech & more.

• High‑school diploma or equivalent (preferred).
• Vocational or technical certification, post‑secondary degree or technical certifications (preferred).
• Basic tools — required.
• Four (4) years or more relevant work experience (preferred).
• Non‑Commercial Driver License CLASS E (preferred).
• Commercial Driver License (CDL) CLASS A (preferred).
• Other state driver's license, as required.
• Minimum tools required to perform job duties as outlined in Ryder's Maintenance policy 2.02.
• Able to take home assigned mobile service truck, as applicable, and secure vehicle and contents.
• Must be able to drive Ryder vehicles.
• Must have four (4) years or more experience with mechanical repairs and diagnostics on heavy‑duty and medium‑duty equipment.
• Proven hands‑on mechanic, customer service, and account management skills.
• Demonstrates customer service skills.
• Strong verbal and written communication skills.
• Flexibility to operate and self‑driven to excel in a fast‑paced environment.
• Self‑starter and self‑sufficient approach.
• Capable of multi‑tasking, highly organized, with excellent time‑management skills.
• Detailed oriented with excellent follow‑up practices.
• Entrepreneurial spirit.
• Ability to understand and adhere to company policies; complete repair orders with established systems; create and maintain professional relationships; work independently or as part of a team; prioritize workload.
• Permit for preventive maintenance (PM230 & PM298) within 90 days.
• Brakes‑Air (BA220 & BA298) within 90 days.
• Brake mechanics/inspectors FMCS 396.25.
• Hydraulic Brake (BH220 & BH298) within 90 days where appropriate.
• Tire & wheel TW220 within 90 days.
• CF609 & A/C trained and qualified (AC220 & AC298) within 180 days.
• HD electrical – DR208 within 90 days.
• Service Island Support SBTIII trained (SBT
  220) and SBT Phase 2 within 180 days.
• Complete 2 of the OEM online diagnostic tool software courses as required by fleet mix.
• Pass a Ryder drug test.
• Pass a DOT physical.
• Pass a Ryder road test.
• Pass a Ryder background and motor vehicle check including drug and alcohol verification from previous employers for the last 3 years.
• Additional screening may include employment and education verification; motor vehicle records check; road test; and/or badging or background requirements of the customer to which you are assigned.

• Make decisions surrounding vehicle diagnostics and repair.
• Perform vehicle maintenance and repair duties, including standard maintenance, preventive maintenance, and complex repairs with minimal support.
• Access and use internal and external maintenance documents; diagnose and repair complex mechanical and electronic problems with minimal support using diagnostic computers/software.
• Perform remote triage with RCRC and customers to determine best solutions for roadside breakdowns.
• Perform facility maintenance duties.
• Interact with customers/drivers to determine nature of complaints and provide solutions.
• Instruct and advise other technicians regarding maintenance, repair procedures, and diagnostics.
• Interact with non‑contractual customers; exhibit account‑management skills to facilitate preventive maintenance, repair issue resolution, and discuss new repair…