Field Services Technician

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace.

The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face.

We are seeking a Senior Field Services Technician to support the installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems
. This role is critical to successful site preparation, system cutover, customer acceptance, and legacy system decommissioning in operational environments. This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure seamless voice system transitions with minimal operational disruption. The position is remote with 95% travel requirements.

• Lead and support site surveys, site preparation, and system installation activities
• Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
• Perform decommissioning of legacy voice communication systems
• Conduct independent system testing and validation to confirm power installation compliance, cabling integrity and standards adherence, and equipment and site specification alignment
• Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
• Use diagnostic tools to identify and resolve voice, network, and hardware faults
• Support preventive maintenance and system health checks
• Provide on-site customer support and end‑user orientation/training as needed
• Maintain accurate technical documentation, service reports, and cutover records
• Ensure compliance with safety protocols, site security, and operational standards
• Coordinate closely with engineers, program teams, and other field technicians during deployment activities

• Minimum of 8 years of experience with a BS/BA; or 6 years with an MS/MA; or 3 years with a PhD, or 12 years in lieu of a degree
• Ability to obtain a public trust clearance
  
  Hands‑on experience with VCS systems or similar mission‑critical voice platforms
• Experience supporting system cutovers, migrations, or technology refresh efforts
• Knowledge of telecommunications infrastructure, VoIP technologies, cabling standards and power validation, and networked voice systems

• Strong troubleshooting and root‑cause diagnostic skills
• Experience using test equipment and diagnostic tools in field environments
• Familiarity with operational environments where uptime and reliability are critical
• Excellent technical problem‑solving ability
• Strong customer service and communication skills
• Ability to work independently in remote field locations
• Strong documentation and reporting discipline
• High attention to detail and adherence to procedures
• Effective time management and ability to meet deployment timelines
• Team‑oriented mindset with ability to collaborate across technical disciplines
• Extensive travel (up to 95%) and work may occur in active operational environments requiring strict adherence to procedures and standards

• Field‑based role supporting operational and technical sites

Target Salary Range: $86,000 - $138,000. Salary is determined by various factors, including but not limited to the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement:
Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long‑term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company‑paid holidays. A full listing of available benefits can be viewed at

Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.