Apartment Maintenance Technician - Citigate Homes

Apartment Maintenance Technician - Citigate Apartment Homes

• Full-time
• Department:
  Maintenance
• Employee Type:
  Regular
• Compensation: USD 19 - USD 22 - hourly

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

We are hiring a
Maintenance Technician
to work onsite at our apartment community Citigate Apartments in Jacksonville, FL
.

AIR Communities utilizes industry-leading maintenance technology that helps technicians prioritize work orders, communicate efficiently, reduce administrative tasks, and resolve resident concerns quickly. Whether you're preparing apartments for new move-ins or troubleshooting maintenance requests, you'll have the tools and support needed to perform at a high level every day.

AIR offers attractive compensation packages that reward hard work and excellent customer service including:

• Budgeted hourly rate is between $19.00 and $22.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Monthly Customer Service Satisfaction Bonuses
  . Technicians who excel at consistently providing positive resident experiences can earn
  up to $250 per month.
• 50% Rent Discount
  available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
• Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what’s next.
• Additional Benefits listed below.

• Innovative technology helping you prioritize tasks and assist residents efficiently
• Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community)
• Supportive leadership and teammates
• Ascend: AIR’s newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals.

• Deliver exceptional customer service to residents and support fellow team members
• Complete apartment turns and prepare homes for move-in readiness
• Diagnose, troubleshoot, repair, and replace components involving plumbing, electrical systems, appliances, HVAC equipment, and general building systems
• Complete service requests accurately, safely, and efficiently
• Assist with move-in and move-out inspections as needed
• Support vendor management and quality control efforts
• Provide technical guidance and training to less experienced technicians when applicable
• Maintain a safe work environment and respond to emergency maintenance requests, including scheduled on-call rotations

• You take pride in solving problems correctly the first time
• You deliver professional customer service and communicate effectively with residents
• You enjoy hands-on work and continuous learning
• You thrive in a fast-paced environment and manage multiple priorities effectively
• You are dependable, accountable, and contribute positively to team success

• At least 2years of maintenance experience
  , preferably in some form of facilities or building environment
• Proficient skills in at least two technical trades
  (plumbing, electrical, appliance repair, HVAC, carpentry, etc.)
• Ability to work a flexible schedule
  including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• A reliable mode of transportation
  to respond to emergency service requests while on-call after hours.
• Comfort with physical activity
  as you must be able and willing to move heavy equipment and machinery.
• Ability to…