Intake Coordinator
Listed on 2026-06-26
-
Social Work
Human Services/ Social Work, Family Advocacy & Support Services, Community Health, Community Worker
Job Details
Job Location:
FLA-Jacksonville Area Command
- Jacksonville, FL 32204
Education Level: Equivalent Experience
Salary Range: $17.87 - $20.11 hourly
Job Category:
Case Management
Schedule/
Hours:
Monday
- Friday 8 hours per day 40 hours per week; possible weekend duty
Identifies, screens, background checks, tests, and conducts intake for clients seeking transitional housing. Goes through the intake process explaining the program, resources, rules, and policy and procedures. Enters all intake information in the HMIS system. Assigns participants to case managers. Assists case managers with participants in finding permanent housing. Answers e‑mail, telephone, and in‑person questions concerning intake and program details.
Key Responsibilities- Initiates and updates client data through the Homeless Management Information System (HMIS) for clients entering the Transitional Housing program by completing assessment tools to begin measuring clients’ progress through program.
- Serves as liaison to outside agencies in order to refer clients to and from Salvation Army programs; maintains regular contact with referral sources to/from other agencies and resources.
- Works with outside agencies, landlords, and property managers to help establish housing.
- Processes admitted applicants by orienting them to the program services, explaining program attendance requirements, rules and regulations, obtaining necessary signatures on formal agreements, initiating case records, and arranging for dormitory assignments.
Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.
Employee Benefits- Paid Time Off
- Retirement Plan
- Two year college or technical school degree in social work or a related field.
- Two years progressively responsible experience performing clerical work in a substance abuse environment.
- Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
NONE
* This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process, please visit B531 | Florida Agency for Health Care Administration
Equal Opportunity
Employer:
Veterans | Disabled
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