Care Case Manager

Position Summary

Department:
Office of the Dean of Students, Care Services-OPS

Compensation: $17.00 Hourly

The Care Case Manager supports triage, processing, and general supportive services for students within the Care Services unit of the Dean of Students Office. The role includes support for the Exceptional Withdrawal process, SOS referrals, and CARE Case Management efforts, blending non‑clinical consultation, coordination of referrals, conducting interview/intake meetings, and general support to ensure student success.

• Triage and process student cases within Care Services.
• Support Exceptional Withdrawal process.
• Handle SOS referrals and referrals coordination.
• Conduct interview and intake meetings.
• Provide general support to ensure student success.
• Report sexual misconduct, sexual violence, and child sexual abuse as Responsible Employee.
• Act as a Campus Security Authority (CSA), report crimes or incidents to University Police.
• Complete required CSA training.

• Background check required.
• Credit check may be required in accordance with university policy.
• Knowledge of Title IX responsibilities.
• Ability to report incidents to University Police.
• Completion of CSA training session.

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. UNF does not permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status. UNF will not permit retaliation against individuals who report discrimination or harassment or cooperate in an investigation.

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level.

NOTICE:
At this time, UNF cannot consider candidates who require H‑1B visa sponsorship, regardless of current visa status.