Level I Licensing Counselor - North FL

Job Details

Job Location:

Family Support Services Riverplace
- Jacksonville, FL 32207

Position Type:
Full Time

Education Level: 4 Year Degree/BA or BS

Job Shift: Day

Job Category:
Nonprofit
- Social Services

Level I Licensing Counselor

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement:
  Earn up to $5,250 per qualifying year to invest in your education.
• Health Insurance:
  Choose from four comprehensive Florida Blue health insurance plans to keep you and your family covered.
• Dental Plan:
  Enjoy an employer-paid dental plan for our valued employees.
• Life Insurance:
  Employer‑paid life insurance.
• Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life’s challenges, and the demands of work/life balance.
• Paid Time Off (PTO):
  Relax and recharge with our generous PTO plan.
• Paid Holidays:
  Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!
• Well-Being Program:
  Stay healthy and engaged with our highly interactive well‑being program. Employees can earn three additional PTO days per plan year by simply participating.
• 401k Plan:
  Secure your financial future with our 401k plan with employer contribution of 3%.
• Additional Benefits:
  Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

This is a direct services role and the major function of this position includes the re‑licensing and ongoing support of level 1 foster homes. Responsible for assuring that the licensing of foster homes are in compliance with State standards and that we maintain and retain our foster homes. Serve as liaison to community Agencies involved in Foster Home Licensing. Must be in contact with them on a regular (minimum quarterly) basis and document the services and conversations/concerns in FSFN.

• Responsible for timely submission of re‑licensing packets to DCF (typically within 30 days of RL). 100% of all completed re‑licensing packets will meet FSS and DCF timeframe standards.
• Complete quarterly contacts with foster parents.
• Contact new foster parents within a 48 hour time frame when new assignments are made. Ensuring that any services they need are in place and then following up with CMO to let them know if anything is needed.
• Notification to placement of client placement activities (runaways, hospitalizations, moves) ASAP to ensure proper payment to foster parents.
• Complete follow‑up on deficient packets as directed, usually 24 hour to 5 day period.
• Responsible for in‑home visit for re‑licensing purposes.
• Reassures that records are maintained on all licensed homes and that all licensing information is correct. Responsible for ensuring that all foster homes are in compliance with State standards.
• Provide documentation for evaluation/recommendation of foster home changes or closures.
• Attend quarterly trainings and recruitment events.
• Attend foster home risk committee meetings.
• Be available for foster parents if they have questions or concerns or need support. Part of the retention plan.
• To treat foster parents, the public and co‑workers with courtesy, respect and dignity and present a positive public image.

• Bachelor’s degree from an accredited college or university.
• Successful completion of training provided by DCF for Licensing and Family Service Counselors. Prior experience with at risk children preferred.
• Valid driver’s license and must be insurable under the agency’s automobile insurance policy.
• Current certification in First Aid and CPR is recommended.
• Florida child welfare case management certification is required for this position – active certification or ability to meet criteria for certification.
• Licensing certification preferred.

• Between the hours of 8:30am-5pm Monday through Friday.
• Hybrid schedule post training as schedule permits.