Lead, Infrastructure Platform Engineer

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry‑leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world.

Delivered through an integrated platform, Paysafe solutions are geared toward mobile‑initiated transactions, real‑time analytics and the convergence between brick‑and‑mortar and online payments. Further information is available at

Your career starts here. Help us build and deliver innovative payment solutions.

This role is based in Jacksonville, Florida and offers a hybrid work environment of 3 in office days and 2 remote days during the work week.

The Infrastructure Platform Engineering team is a new initiative within Paysafe Technology Operations to provide a modern Self‑Service Provisioning platform, tooling and lifecycle management of SaaS Infrastructure that would benefit hundreds of developers, SRE, Operations and Security teams. We are currently seeking a Lead Platform Engineer who brings knowledge and experience in infrastructure engineering across global tech operations to build a self‑service platform in effort to drive automation.

This opportunity will see you involved in building a global, multi‑stack self‑service platform. The successful candidate will bring global infrastructure experience, multi‑cloud and Dev Ops expertise, cross‑functional leadership and architecture responsibilities and high‑impact, greenfield project scope.

• Design, build and maintain software development platforms including managing configurations across various environments, ensuring applications run smoothly.
• Optimize the platform with self‑service actions for developers to work efficiently and autonomously.
• Collaborate across departments by working closely with architecture and support teams to deliver secure, reliable, and scalable solutions across a mix of traditional (data centers, backup/restore, compute) and modern technologies (cloud, containerization, serverless).
• Advocate for modern tools and automation to make development more efficient.
• Empower developers with self‑service tools ensuring they can easily manage their services and infrastructure, reducing bottlenecks, and boosting productivity.
• Reduce cognitive load and technical debt by standardizing workflows and ensuring adherence to best practices, reducing costly human errors and replicating and validating configs across DR and globally distributed sites.
• Encourage collaboration by standardizing best practices, automating and/or documenting processing, thereby reducing silos.

• Bachelor’s degree in Computer Science, Engineering or a related field of study.
• 10 years of software engineering experience with at least 2 years of experience in platform engineering with self‑service solutions.
• SaaS solution experience with a large multinational company.
• Proficiency in more than two low‑level coding languages such as Python, Java, C++, Go, or Bash.
• Experience with Internal Developer Platform tooling (IDP), workflow automations, build applications, and debug complex systems to streamline infrastructure and optimize workflows.
• Cloud computing expertise (AWS, Azure, GCP); experience in core AWS services (VPC, RDS, S3, IAM, EKS, EC2, Cloud Watch).
• Experience with operationalizing IaaS and PaaS solutions critical for deploying, scaling, and maintaining cloud‑based applications.
• Hands‑on experience with Kubernetes and container orchestration, managing production clusters and leveraging cloud‑native tools.
• Infrastructure as Code (IaC) experience with Terraform, Ansible, automating compute, networking and continuous deployment pipelines for SaaS delivery.
• Implementation experience with Platform Engineering libraries like Pulumi, Space Lift…