Senior Director, Integrations Cloud

The Opportunity

As a Senior Director, Integrations Cloud at Coursedog, you'll transform how institutions connect their systems and data. Today, integrations are a critical part of our platform, and also our single largest source of controllable customer-health risk. This is a net new role that will own the Integrations Cloud as a business, set its multi-year vision, and be accountable for both the platform we build and the retention outcomes it drives.

You'll own the vision, strategy, and execution to turn integrations into our competitive advantage: a unified, self-service data-connectivity layer that scales across any SIS or LMS ecosystem and becomes the intelligence engine the entire platform runs on. You'll drive the shift from engineering-dependent custom wiring to a flexible, extensible platform that lets schools safely wire their own integrations. You'll establish the operational rigor—SLAs, reliability, adoption metrics—that keeps this a world-class organization.

And you'll own the business outcomes: retention, time-to-value, and expansion driven by integration capabilities.

This role is for someone who can hold a multi-year platform vision and a two-week delivery cycle at the same time; who understands data models and SIS architecture deeply enough to be credible with engineers; and who can align Product, Engineering, and customer-facing teams around a shared outcome.

This role is scoped at the Senior Director level and reports to the President, while working cross-functionally with the leaders of Product, Engineering, and Customer Experience.

This position offers a competitive base salary between $175,000 - $200,000, based on experience and qualifications. The role also includes a performance-based variable compensation component, bringing total on-target earnings (OTE) to $210,000 - $250,000 when performance objectives are achieved.

• Own the Integrations Cloud vision and multi-year North Star for data connectivity; set strategy and own the business outcomes that matter — net revenue retention and churn reduction attributable to integrations, time-to-value at implementation, and the platform's contribution to expansion
• Drive the platform transformation from today's engineering-dependent wiring model to a flexible, self-service platform — 100% baseline field coverage for core products, migration off custom
  
  Fields into a first-class schema, extended
  
  Fields for clean schema extension, and eventually custom
  
  Entities that let schools bring in any external source
• Lead the cross-functional integration-fit customer-health program that fixes our controllable churn driver — moving field-level discovery from mid-implementation to a dedicated pre-build Intake step, ratifying a shared, machine-readable definition of "baseline vs. custom," and standing up the demand-to-roadmap loop that turns aggregated gap data into prioritization
• Own Integration Engineering and Data Client Experience roadmap timing, scope, and delivery; the health of the core pipeline (merge behavior, merge-report reliability, sync stability) that thousands of field-level integrations depend on; and disciplined portfolio management — blocker burndown, SLA commitments, capacity allocation, and tech-debt paydown
• Establish and own systems integration architecture — multi-SIS federated, single-SIS multi-tenant, and hybrid patterns; the cross-tenant capability layer (identity, RBAC, aggregated reporting, workflow hooks); and foundational moves such as institutional scope as a first-class primitive
• Set strategy for deep, certified, reusable integration patterns across Banner, Colleague, People Soft, Workday, Anthology, Jenzabar, and others; own key vendor relationships; and partner with GTM on technical scoping, RFP defense, and commercial framing
• Build and lead a multidisciplinary organization of integration and platform engineers, product owners, and functions that bridge Data Engineering and Customer Experience; develop the next layer of leaders within it
• Establish the operating cadence and metrics (reliability, SLA attainment, time-to-value, self-service adoption, retention) that make this an accountable, well-run organization
• Le…