ServiceNow Integration Architect
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-17
Listing for:
Women AI Labs
Full Time
position Listed on 2026-09-17
Job specializations:
-
Software Development
Backend Developer, Software Architect, Computer Software / Middleware
Job Description & How to Apply Below
Own the design, security, scalability, observability, and governance of integrations between Service Now and enterprise systems. Establish reusable integration patterns that reduce technical debt and improve reliability, security, reconciliation, and maintainability.
What you'll do- Define enterprise Service Now integration architecture
- Design REST, SOAP, API, event-driven, file-based, and middleware integrations
- Architect Integration Hub and Integration Hub ETL solutions
- Design MID Server architecture and connectivity
- Establish reusable inbound and outbound integration patterns
- Define authentication approaches including OAuth, certificates, API credentials, and service accounts
- Design error handling, retries, monitoring, logging, reconciliation, and alerting
- Define integration performance and scalability standards
- Evaluate direct API versus middleware-based architectures
- Establish data ownership and system-of-record decisions
- Design integrations with SAP, Oracle, Workday, Salesforce, Microsoft, identity platforms, monitoring platforms, security tools, and procurement systems
- Support CMDB ingestion and reconciliation patterns
- Produce interface specifications, sequence diagrams, mappings, and technical designs
- Perform architecture reviews and troubleshoot complex integration failures
- Mentor developers and technical consultants
- Support testing, release, deployment, and stabilization
- 8+ years of enterprise integration or software engineering experience
- 5+ years of Service Now experience
- Advanced knowledge of REST and SOAP APIs
- Strong Integration Hub and MID Server experience
- Strong JavaScript skills
- Experience with OAuth 2.0, certificates, networking, and enterprise security
- Experience designing integrations for enterprise-scale environments
- Strong troubleshooting and architecture capabilities
- Kafka
- Mule Soft
- Boomi
- Informatica
- Azure integration services
- AWS integration services
- SAP
- Oracle
- Microsoft Graph
- Identity and Access Management
- CMDB and CSDM integrations
- Service Now CSA
- Service Now CAD
- Relevant CIS certifications
- CTA preferred
- Cloud or integration architecture certifications advantageous
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