Eagle Logistics Systems: Warehouse Operations Support Specialist

About AJC Logistics

AJC Logistics LLC is a diversified logistics service provider specialized in Truck Brokerage, Ocean & Air Freight Management Services, Third Party Logistics, International Freight Forwarding and Customs House Brokerage for importers and exporters in the United States including Puerto Rico and the Caribbean. Our core competency is to manage the transport of merchandise, domestically and internationally, with superior customer service supported by integrated management systems.

AJC takes a customer centric approach, recognizing that each client's requirements are unique. To learn more about AJC Logistics, visit our website at

The Warehouse Operations Support Specialist serves as a flexible team member who supports three key areas of warehouse operations: produce/produce inspection, Howard Sheppard intermodal trucking, and the receiving/appointment desk. This role reports to the Receiving Lead and is designed to provide relief and assistance wherever demand is highest. The specialist may shift between departments daily based on operational needs. The Receiving Lead will outline weekly assignments, which may change depending on priorities.

Success in this position requires adaptability, strong communication, and excellent teamwork.

Receiving Department / Appointment Desk Support

• Manage inbound delivery appointments and update scheduling systems.
• Process driver’s paperwork and ensure bills match purchase orders.
• Track inbound trailers and ensure removal after unloading.
• Coordinate with inventory control, procurement, and facility management.
• Serve as the first point of contact for receiving office inquiries.
• Enter receiving data into WMS and support reporting tasks.

Produce & Produce Inspection Support

• Help verify that delivered produce matches purchase orders and is properly documented.
• Assist inspectors with quality checks on incoming produce, including grade, condition, and compliance.
• Note discrepancies or quality issues in logs or digital systems.
• Communicate findings to the produce department lead.

Howard Sheppard Intermodal (In‑House Trucking) Support

• Support dispatchers with scheduling and communication of delivery or pickup changes.
• Assist with planning routes, generating dispatch documents, freight bills, and invoices.
• Support inventory reporting, billing, and general office operations for HSI.

• High School Diploma or equivalent is required.
• Two years of experience working in a warehouse environment.
• Proven experience in logistics, warehouse operations, or supply chain support.
• Experience supporting multiple operational areas such as receiving, dispatching, produce inspection, or transportation.
• Excellent verbal and communication skills.
• Ability to multi-task in a fast‑paced environment and detail oriented.
• High sense of urgency.
• Strong customer service (internal and external).
• Advanced knowledge in Microsoft Office.

• Excellent verbal and written communication skills to interact with drivers, inspectors, dispatchers, and internal department leads.
• Strong organizational skills to manage shifting daily assignments across multiple warehouse areas.
• Ability to multitask and transition smoothly between departments.
• Ability to work under pressure during high‑volume periods and changing operational needs.
• Strong problem‑solving skills to address discrepancies, scheduling issues, and quality concerns.
• Proficiency in Microsoft Office and the ability to learn warehouse systems such as WMS and dispatch tools.
• High attention to detail when reviewing purchase orders, bills of lading, inspection notes, and receiving documents.
• Adaptability to rotate between tasks, environments, and departmental processes.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Because of the open work environment, the noise level is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Use of computers is up to 60% of each day.