Intermodal Dispatcher

Work Schedule

Hours:

Monday through Friday, Generally 7am to 4pm, Overtime as Needed.

Position Overview:

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions:

* Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching

* Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs

* Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure

* Apply any additional charges including and notify customer service of changes

* Track/Maintain yard report, MDR, CNI, and Divisional Pool

* Actively participate in driver recruiting and retention

* Request rail billing

* Processes ATP's and Non-Productive pay. Review preliminary payroll

* Oversee drivers HOS and ELD updating

* Manage roadside repair

* Oversee and manage Rail/Port pins - reservations - LFD

* Operating with a sense of urgency while handling challenging environments

* Other duties as assigned

Knowledge/

Skills Required:

* Data entry skills;
Good communication and organizational skills

* 3 to 5 years and intermodal experience preferred

* DOT Regulations;
Hazardous Materials;
Computer literate;
Ability to multi-task

* Coordinator of Drivers

* Maintaining confidential data of Driver and Owner Operator pay information, customer accounts, dispatch activities