Seasonal - Regional Dispatcher - Brokerage

Position Summary

An assistant dispatcher is responsible for coordinating and scheduling the transportation of goods within a specific geographic area, ensuring efficient and timely pickup and delivery of freight. The role acts as a crucial link between drivers, customers, and the transportation company, managing all aspects of the dispatch process.

• Creating efficient loads for carriers while considering traffic patterns, price, and delivery deadlines.
• Maintaining clear and consistent communication with carriers, customers, and relevant parties about shipment status, delays, or other issues.
• Finding and securing suitable freight loads for carriers, negotiating rates, and ensuring all necessary paperwork is completed.
• Ensuring adherence to all relevant transportation regulations and company policies.
• Addressing and resolving any issues that arise during transportation, such as delays, breakdowns, or accidents.
• Providing excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Utilizing technology to track the location and status of shipments in real‑time.

• Excellent verbal and written communication skills.
• Ability to prioritize and re‑prioritize as situations and needs change throughout the workday.
• Ability to multi‑task and organize workflow to meet daily responsibilities and deadlines.
• Excellent teamwork and interpersonal skills.
• Strong problem‑solving skills.
• Excellent attention to detail and follow‑through.
• Ability to work under deadlines and specific time frames.
• Ability to develop and maintain positive working relationships with internal and external customers.

To perform this job successfully, an individual must satisfy the essential duties listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED; one to two years of related experience and/or training, or equivalent combination of education and experience.

• N/A

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees of the organization.
• Excellent written and verbal communication skills.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Strong knowledge of Microsoft Office Suite and ability to learn and effectively use software applications such as move management, accounting/billing, HRIS, timekeeping, and other applications used in the performance of job duties.

• Ability to prioritize and re‑prioritize as situations and needs change throughout the workday.
• Ability to multi‑task and organize workflow to manage daily responsibilities, meet deadlines, and prioritize work.

• None required.

• Cubicle working environment.
• Noise level in the work environment is usually moderate.

• Stand – Under 1/3 Time
• Walk – Under 1/3 Time
• Sit – Over 2/3 Time
• Use hands to finger, handle, or feel – Over 2/3 Time
• Reach with hands and arms – 1/3 to 2/3 Time
• Climb or balance – None
• Sto­p, kneel, crouch or crawl – Under 1/3 Time
• Talk or hear – Over 1/3 to 2/3 Time
• Taste or smell – None
• Other – None

• The employee must occasionally lift and/or move up to 10 pounds.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel, and talk or hear.
• The employee is occasionally required to reach with hands and arms.

• Manual dexterity sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials.

• Specific vision abilities required by this job include close vision and ability to adjust focus.

This is a seasonal full‑time role.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.