Mail Agent- Jacksonville International Airport; JAX

Job Category:
Airport Operations

Supervisor:
Larry Tolliver

Requisition Number: MAILA
016545

• Posted:
  May 18, 2026
• Part-Time
• Rate: $18 USD per hour

Jacksonville, FL 32218, USA

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (
  * Benefits may vary based on eligibility)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression

The Mail Cargo Agent is responsible for handling, processing, and managing the movement of mail cargo through the airport facilities. This role includes loading and unloading mail from aircraft, sorting and organizing mail for distribution, and ensuring timely and accurate dispatch to destinations. You must adhere to safety and security protocols; handle documentation related to mail cargo and operate equipment such as forklifts and trolleys.

Additionally, you will work with airlines, postal services, and other stakeholders to coordinate mail logistics and address any issues that may arise.

• Handle and process incoming and outgoing mail and cargo at the airport
• Sort and organize mail and cargo based on destination, priority, and type
• Operate ground handling equipment for loading and unloading mail and cargo
• Ensure proper handling and storage of mail and cargo in compliance with safety guidelines
• Coordinate with airlines and ground crew for the timely transfer of mail and cargo
• Inspect mail and cargo for security, verifying contents against documentation
• Prepare and maintain accurate records of mail and cargo shipments
• Assist in the completion of necessary customs documentation for international shipments
• Monitor and manage inventory of mail and cargo handling supplies and equipment
• Respond to inquiries and provide information regarding mail and cargo status
• Follow regulations and procedures for handling hazardous materials and perishables
• Participate in training programs related to mail and cargo handling, safety, and security
• Assist in tracking and tracing lost or delayed shipments
• Ensure cleanliness and organization of the mail and cargo handling areas
• Collaborate with other airport departments to ensure efficient and secure mail and cargo operations
• Exemplify Prime Flight customer service and safety standards
• Perform any additional duties as assigned by management

• 18 years of age or older
• Must be eligible to work in the country of employment
• Must hold a valid driver's license.
• Communicate effectively in English (reading, writing, speaking)
• Experience in cargo handling, logistics, or a related field
• Familiarity with mail processing and sorting procedures
• Ability to operate cargo handling equipment such as forklifts
• Physical ability to lift and move heavy items
• Must be registered with Selective Service
• Ability to access and interpret information in print and electronically, including the use of electronic devices including iPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push, pull
• May need to crawl and crouch, at times, in confined tight spaces
• May need to bend, stretch,…