Operations Specialist; M-F, JXY​/JXD

Position: Operations Specialist (M-F, 8a-5p) JXY/JXD)

Location: Jacksonville, FL

Job : 267

# of Openings: 1

Job Summary:

• Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.
• Negotiate with transportation providers to obtain the best rates and service.
• Monitor shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment (track & trace)
• Provides constant communications of service issues to appropriate personnel and departments, both internal and external
• Update and maintain transportation management and operations system.
• Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
• Adheres to company standards on customer satisfaction, accuracy, and timeliness.
• Proactively identify problems and swiftly implement the appropriate solutions.
• Provide complex problem resolution and provides guidance to others.
• Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
• Maintains regular, timely, and consistent attendance at work.
• Flexibility to work overtime as needed.
• Consistently demonstrate professional behavior.

• AS400 experience
• Proficient with computer and Microsoft Office applications
• Strong interpersonal skills to effectively interact with carriers and drivers.
• Excellent problem-solving skills with the ability to seek alternative solutions.
• Self-directed, displays initiative and can work independently.
• Organizational and time management skills
• Understands the basic concept of supply chain.
• Team player with proven ability to work under pressure.
• Strong attention to detail with excellent follow-up
• Excellent communications skills, both written and oral
• Must be fluent in English.

• High school diploma/GED required. College degree highly preferred.
• Supply chain; logistics; or transportation industry experience is preferred.