Office Administrator

Position Summary

The Office Administrator supports the ministry of Faith Lutheran Church by ensuring the smooth, welcoming, and mission-centered functioning of the church office. This role blends administrative excellence with digital communication skills, warm and affirming interpersonal connections, and a commitment to the values of the Evangelical Lutheran Church in America (ELCA). As a primary point of contact for members, guests, and community partners, the Office Administrator helps create an environment where all people experience hospitality, belonging, and the love of Christ.

• Honors the core values and beliefs of the ELCA through daily actions and decisions; models grace, hospitality, and justice in both routine and stressful situations; practices the behaviors and commitments the church invites others to embody.

• Demonstrates reliability, honesty, and transparency; communicates directly and respectfully; maintains confidentiality; admits mistakes and responds with steadiness and accountability.

• Manages the many small pieces that support the larger ministry; maintains accurate records, organized systems, and clear documentation; keeps the mission of the congregation in view while tending carefully to daily tasks.

• Builds positive, affirming relationships with staff, members, volunteers, and community partners; communicates with warmth and diplomacy; is approachable and attentive; avoids triangulation and supports healthy communication practices.

• Uses time effectively and efficiently; prioritizes tasks that advance the mission and operations of the church; balances multiple responsibilities with clarity and focus; respects the time of others.

• Writes clearly, accurately, and with appropriate tone; produces polished digital and print materials; uses correct grammar and punctuation; communicates information in ways that are accessible and engaging.

• Uses digital tools, platforms, and communication strategies effectively; adapts to new technologies; maintains consistent, mission-aligned messaging across channels; responds flexibly to changing needs and priorities.

• Serve as the welcoming presence of the church office, greeting visitors and responding to calls, emails, and inquiries with warmth and professionalism.
• Maintain office systems, supplies, calendars, and records, including membership data, facility use schedules, and ministry documentation.
• Prepare weekly worship materials, bulletins, announcements, and other printed or digital resources.
• Support the pastor, staff, and ministry teams with scheduling, correspondence, and project coordination.
• Demonstrate a willingness to assist with other duties as needed to support the mission and daily operations of the church.

• Manage and update the church website, social media channels, and email newsletters.
• Create digital content that reflects the congregation's mission, values, and ministries.
• Ensure consistent branding, tone, and messaging across all communication channels.

• Foster a welcoming, affirming environment for all who interact with the church.
• Support communication with members, guests, and community partners, ensuring clarity, accessibility, and care.
• Coordinate volunteer schedules for office coverage, hospitality roles, or ministry support tasks.

• Maintain accurate administrative records in collaboration with the pastor and staff.
• Assist with building use logistics, including communication with renters, community groups, and internal ministries.
• Support preparation for special events, meetings, and seasonal ministries.
• Uphold confidentiality and data integrity in all administrative processes.
• Participate in regular goal setting and review.

• Experience in office administration, communications, or related fields.
• Proficiency with office software (especially Microsoft Office and Canva), digital communication platforms, social media…