Transition Readiness Administrator

Job Title

Job Description

You will be responsible for greeting clients and gathering brief personal data to assist in identifying immediacy of need and scheduling appointments.

You will receive clients and provide warm handoff to the appropriate service provider.

You will screen incoming telephone calls, determining those which can be answered, and those which must be referred.

You will schedule clients for classes and individual appointments and provide reminder/follow up communication to clients and adapt services for clients as needed.

You will assist in the execution and facilitation of transition assistance seminars and personal and professional development program lifecycle requirements.

You will support registration and scheduling of clients; assists training instructors in preparation for classes or during training to include aiding students with course work.

You will coordinate logistics for hosting seminars and other events. Interface with unit personnel, Unit Transition Coordinators (UTC), designees, and others to ensure units are familiar with and educated on all program requirements.

You will provide UTC/Designee training, UTC/Designee refresher courses, Transition Readiness Program (TRP) educational briefs, and other briefs as required.

You will maintain continuous communication with UTC, designees, and other unit key stakeholders to support the commander's efforts in executing the program requirements.