Correctional Case Manager

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

This position is assigned to Eastern Correctional Institution. Position will be assigned to a housing unit in the custody area. Effective verbal/written communication with other staff, offenders, and the general public.

• Be capable of defending oneself against attack by violent persons.
• Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent/ verbally abusive.
• Conduct continuous visual/audio surveillance of assigned work area.
• Accurately operate office machines/ prepare written reports/forms which accurately reflect information reviewed from various sources.
• Demonstrate/ instruct offenders in the proper safe use of tools, equipment/supplies.
• Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/personal observation.
• Perform crisis intervention/routine counseling to include suicide prevention.
• Account for supplies/ equipment.
• Implement/ manage correctional programs.

Salary Range: $37,377 - $65,408

This is a full-time position (40 hours per week) with State Benefits.

State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NC Flex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license

Adverse Weather Reporting:
This position is designated as “Mandatory” and must report or stay over during adverse weather events.

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.

Applicants may be subject to a criminal background check and drug screen.

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of…