Change Management Leader

Location: 100% Remote. Raleigh/Durham or Burlington, NC candidates preferred

Hours: 8-5 EST

Start Date: End September

Client Overview:

Our client is a leading global healthcare and life sciences organization undertaking a high-visibility, large-scale laboratory system modernization effort to transform laboratory operations, workflows, specimen tracking, reporting, and supporting technologies. They are seeking a Change Management Lead to bridge technical and business teams, driving stakeholder engagement, organizational readiness, communication, adoption, and change execution while partnering with executive leadership, laboratory operations, and cross-functional teams to support successful implementation of new capabilities.

Job Description:

• Lead change management activities supporting a large-scale, homegrown laboratory system modernization effort and broader business transformation initiatives
• Develop and execute comprehensive change management strategies, communication plans, stakeholder engagement plans, and adoption initiatives
• Translate complex technical concepts into clear, actionable messaging for business leaders, laboratory teams, operational stakeholders, and executive leadership
• Partner with business, laboratory, supply chain, operations, and IT teams to ensure alignment across work streams
• Assess organizational readiness, identify potential adoption risks, and develop strategies to address change impacts
• Facilitate stakeholder meetings and governance discussions to drive appropriate participation, alignment, and decision-making
• Support the development, review, and communication of Standard Operating Procedures (SOPs) and process changes
• Partner with project teams during User Acceptance Testing (UAT), implementation, and deployment planning activities
• Establish communication cadences to ensure impacted stakeholders understand what is changing, when changes are occurring, and how their teams will be affected
• Escalate key risks and issues appropriately while demonstrating sound judgment when communicating with executive leadership
• Foster alignment across geographically dispersed teams, business units, and stakeholder groups within a matrixed organization
• Help create and continuously improve change management processes, frameworks, and best practices as the modernization program evolves.

Skill Set Requirements:

• Bachelor's degree or equivalent combination of education and experience.
• Background in laboratory operations, clinical laboratories, diagnostics, healthcare, life sciences, or related environments.
• Familiarity with laboratory workflows, terminology, and operational processes.
• Experience supporting enterprise software implementations, digital transformations, or operational modernization initiatives.
• Significant experience leading organizational change management efforts for large-scale technology implementations.
• Experience working within complex, matrixed organizations with multiple stakeholder groups.
• Proven ability to communicate effectively with both technical and non-technical audiences.
• Experience developing executive-level communications, presentations, and stakeholder engagement strategies.
• Strong facilitation, relationship-building, and influencing skills.
• Demonstrated ability to manage competing priorities in fast-paced, evolving environments.

Nice to Haves:

• Change management certification or formal methodology experience (Prosci, ADKAR, or similar).
• Experience supporting unionized work environments.