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Desktop Support Specialist

Job in Jacksonville, Onslow County, North Carolina, 28540, USA
Listing for: System Soft Technologies
Full Time position
Listed on 2026-09-16
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 75000 USD Yearly USD 45000.00 75000.00 YEAR
Job Description & How to Apply Below

We are looking for an experienced Desktop Support Specialist to support Client Services Operations in handling a high volume of Service Desk requests, hardware installations, software support, and field technical support activities.

Required Skills:
  • 7+ years of experience supporting computer hardware, software, peripherals, components, networking protocols, and communications.
  • Strong experience installing, configuring, and imaging new computers and loading required software.
  • Experience installing and configuring local and network printers and other peripherals.
  • Hands‑on experience with data migration and user profile migration.
  • Experience documenting technical support processes and procedures.
  • Strong working experience with Service Now call tracking/ticketing system.
  • Must be comfortable traveling as required for the role.
  • All work must be performed onsite in Sanford, NC.

We have an opening for a Desktop Support Specialist in NC, United States within IT & Technology.

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