Manager - Network Engineering

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Provides strategic leadership, operational oversight, and technical direction for the enterprise network and telecommunications infrastructure supporting a large, multi-hospital healthcare system. Leads a team of network and telecommunications engineers responsible for the planning, design, implementation, project management, and lifecycle management of complex network, voice, wireless, and telecommunications solutions across 200+ ambulatory, administrative, and clinical locations, including 16 hospitals.

This includes support for newly constructed facilities, growth initiatives, mergers and acquisitions, and infrastructure modernization efforts. Based on the original role scope of leading implementation of network and telecommunications technologies to 200+ locations.

Establishes strategic technology direction for enterprise connectivity, network services, telecommunications platforms, and associated operational processes to ensure high levels of availability, performance, security, scalability, and recoverability. Evaluates emerging technologies, develops long-term infrastructure roadmaps, and oversees the delivery of complex, multi-year initiatives that directly support patient care, clinical operations, and business objectives.

Provides leadership for architecture governance, vendor management, capital planning, budgeting, project portfolio management, and IT service management processes. Partners closely with clinical, operational, and Information Services leadership to align technology investments with organizational priorities. Drives operational excellence through continuous process improvement, automation, AI-enabled tools, and adherence to industry and healthcare technology best practices. Based on the role’s responsibility for architecture reviews, strategic technology direction, ITIL processes, and automation.

This is a hybrid position in Columbus, OH.

• 20% Determines strategic direction of enterprise desktop, server, storage, data management, database technologies, and/or data center operations in conjunction with other Information Services leadership in support of Ohio Health corporate goals. Evaluates, recommends, and implements best practices and technologies for the cost-effective management of enterprise servers and data. Recommends and implements high-availability and disaster recovery solutions for critical systems.
• 25% Reviews and evaluates client requests for new projects, production support, and new or updated software or hardware. Determines technical requirements and coordinates schedules and related departmental activities related to implementation of such requests.
• 20% Establishes capacity, performance, availability, and recoverability requirements for strategic and departmental projects.
• 20% Coordinates and evaluates work of technical staff and prepares performance reviews. Projects long-range staffing and budget requirements.
• 15% Establishes effective infrastructure policies and procedures. Establish service offerings.
• 10% Establishes and reviews capacity, availability, service continuity, change, and/or configuration management processes and procedures. Evaluates, proposes, and implements new technologies and processes to improve process maturity.
• 10% Assures that enterprise infrastructure is well understood and documented. The major duties/…