More jobs:
Retail Customer Experience Lead
Job in
Jacksonville, Onslow County, North Carolina, 28540, USA
Listed on 2026-08-22
Listing for:
PetSmart Store Support Group, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support, Retail & Store Manager, Customer Service Rep
Job Description & How to Apply Below
Pet Smart is seeking a Retail Customer Service Lead (Key Holder) to oversee daily store operations, customer service excellence, and safety. This role drives the customer experience, supports sales and promotions, and helps ensure a clean, welcoming environment.
Join Pet Smart's team in Jacksonville, NC, and lead a small crew, coordinate tasks, mentor associates, and act as Leader on Duty when needed. The position is full-time with benefits and opportunities for growth.
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