Experience Specialist, Nf

Job Title

Job Description

Leads the Customer Service Desk or central checkout operations in collaboration with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager.

Completes all sales and return transactions using the Point of Sale system.

Understands and operates within all service policies and exercises an "I can DO that!" mentality when a customer problem occurs.

Understands and articulates all MCX value stories, programs and promotions.

Relays instructions gets work started, sets pace and performs supervisory duties in an emergency, or short-term and nonrecurring basis.

Ensures assigned service area is merchandised to brand standards with proper product placement.

Identifies and reduces all risks of loss and/or theft.

Must be able to lift and carry objects up to 20lbs independently and objects over 20lbs with assistance.

Performs other duties as assigned.