Account Executive

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance

Job Title:

Account Executive

Non-Exempt:
No

Remote:
My Work Mode

Department:
Sales

Reports To:

Head of Revenue

Work Hours:

8:00 AM - 5:00 PM ET

Muni Billing offers a flexible Electronic Bill Payment & Presentment-as-a-Service (EBPPaaS) for municipalities, HOAs, and property managers. We modernize billing operations through subscription and managed service models, supporting clients from implementation through ongoing support. Based in Greensboro, NC, we foster a collaborative, feedback-driven culture with competitive pay, full benefits, a 401(k) match, and a great work environment.

The Account Executive contributes to revenue growth by owning the full sales cycle from prospecting and discovery through solution alignment, negotiation, and close. This role serves as a trusted advisor to prospective customers by understanding their technical, operational, and business requirements and connecting those needs to Muni Billing solutions.

The ideal candidate is a technically savvy, disciplined seller who can apply structured sales methodology, maintain accurate pipeline and forecasting discipline, collaborate with cross‑functional teams, and use AI-enabled tools to improve prospecting, account research, outreach, deal strategy, and sales productivity.

The Account Executive contributes to the Muni Billing Value Proposition by:

• Identifying, qualifying, and closing new customer opportunities that align with Muni Billing's solutions and growth strategy.
• Helping prospects understand how Muni Billing can improve billing operations, customer experience, and operational efficiency.
• Using disciplined sales execution, technical curiosity, and AI-enabled workflows to improve deal quality, responsiveness, and revenue predictability.

Muni Billing offers robust career growth options, including vertical growth within a specific domain of subject‑matter expertise (SME) and career diversity across other Muni Billing disciplines.

• Own the sales process from discovery through close, including qualification, solution alignment, proposal development, negotiation, and contract execution.
• Apply a structured sales methodology such as MEDDICC, Challenger, or a similar framework to qualify opportunities and advance deals.
• Use AI-enabled tools to support prospecting, account research, personalized outreach, CRM updates, meeting preparation, and deal follow‑up.
• Leverage AI-driven insights, sales tools, and customer research to improve deal strategy, objection handling, next‑step recommendations, and account planning.
• Understand prospective customers' technical, operational, and business requirements and translate them into effective Muni Billing solution recommendations.
• Collaborate with Solutions Consultants, Revenue Operations, Product, Client Success, and leadership to deliver tailored, value‑driven proposals.
• Maintain accurate opportunity records, activity notes, next steps, pipeline hygiene, and forecasting details in the CRM.
• Develop and deliver clear presentations, demonstrations, proposals, and business cases that communicate Muni Billing's value proposition.
• Build trusted relationships with prospects, customers, channel partners, and internal stakeholders throughout the buying process.
• Negotiate pricing, commercial terms, and deal structure in alignment with company guidelines and leadership approval processes.
• Represent Muni Billing professionally in client meetings, industry events, conferences, and other sales‑related activities.
• Travel as needed for client meetings, events, strategic deal support, and relationship development.

• Proven ability to manage a quota-bearing sales role with disciplined pipeline management and strong follow‑through.
• Technical aptitude with the ability to understand, explain, and sell complex software or solutions-based offerings.
• Strong discovery, qualification, presentation, negotiation, and closing skills.
• Ability to communicate effectively with executive, operational, technical, and financial…