Social Services Assistant

Performs skilled human support work supporting and transporting clients in the Child Protective Services and Youth Services divisions of the Department of Social Services, and related work as apparent or assigned. Work is performed under the moderate supervision of the Social Work Supervisor and Social Work Program Manager.

Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works with the elderly, disabled and/or families with dependent children in local departments of Social Services to provide training in household management, personal care, and community living skills.
• Transports clients for essential medical, social, and/or educational services.
• Demonstrates, accompanies, and/or works along side clients to show them how to manage money, select and prepare nutritious and inexpensive meals, care for the family and/or family's personal health and cleanliness.
• Discusses basic child rearing practices and discipline techniques.
• Discuss and demonstrate appropriate coping skills to help clients learn how to de‑escalate.
• Assists clients occasionally in locating housing or job placements; help clients obtain furnishings, transportation, or day care as needed.
• Supervises parent‑child visitations.
• Documents services provided and submits required reports to supervisors.
• Conducts foster care home visits, occasionally, if applicable.
• Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
• Performs related tasks as required.

Basic knowledge of the social, economic, and environmental conditions of clients to be served; working knowledge of basic household tasks and management functions and ability to teach to others; working knowledge of and ability to enlist the aid of available community resources; skill in basic reading, writing, and simple mathematics; ability to establish rapport and relate to population served and a variety of service disciplines (social workers, doctors, teachers) and community businesses;

ability to prepare and maintain simple reports of activities; ability to exercise good judgment in appraising situations; ability to verbally communicate findings. High school diploma or GED and moderate experience in human support work, or equivalent combination of education and experience.

A driver's license is required for this position.