Social Worker (Protective Services) - Emergency Duty

Job Title

Emergency Duty Social Worker

Performs difficult professional work providing protective social work services to clients in Child Protective Services, In-Home Services, or Permanency Planning (adoption/foster care) units of the Department of Social Services and related work as assigned. Work is performed under the moderate supervision of the Social Work Supervisor.

The Emergency Duty Social Worker's hours will generally be Monday and Tuesday from 4 p.m. until 3 a.m. but will remain on call until 8 a.m. the next working day. Wednesday and Thursday from 4 p.m. until 1 a.m. but will remain on call until 8:00 a.m. the next working day. Friday from 4 p.m. until 1 a.m., Saturday from 6 a.m. until 11 p.m., and Sunday from 6 a.m. until 3 a.m. and will remain on call the entire weekend until 8 a.m. on Monday.

The Emergency Duty Social Worker will cover duty every other week, working one week and being off the next. During the work week, the Emergency Duty Social Worker will cover anytime the agency is closed within their week on duty. Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate.

As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides intensive social work services in serious and complicated cases which require the flexible use of a wide range of social work skills and intervention techniques in the Child Protective Services or Permanency Planning unit of the Department of Social Services.
• Provides in-depth assessment of family dynamics and needs, assessment, intervention, and treatment of patients and/or families with acute to severe medical and/or emotional disorders and mental illnesses.
• Investigates alleged neglect or abuse; conducts fitness for permanency placement investigations.
• Performs accurate assessments to identify needs and establishes appropriate service/treatment plans for clients; may provide supportive/directive counseling to clients and families in identifying resources for referral and assistance.
• Serves as an inter/multi-disciplinary team member; refers clients for services to meet financial, psychological, emergency care, emotional or other needs.
• Provides information to and confers with schools, natural parents, and foster parents on habilitation plans, behavior management, and other problem areas or needs.
• Conducts interviews and home visits to verify information, conduct assessments, and evaluate service/treatment plans.
• Assists with intake interviews, conduct background checks, analyzes client medical information for work capacity where applicable.
• Facilitates or develops community or service resources and/or develop volunteer programs.
• Performs assigned functions as a Disaster Ready Team (DRT) member
• Performs related work as required.

Considerable knowledge of social work principles, techniques, and practices and their application to individual casework group work and community problems. Knowledge of the psychosocial, socioeconomic, and behavioral problems and associated treatment. Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations and policies which govern the program. General knowledge of medical terminology, disease processes and their treatment is required In certain programs or settings.

Skill in establishing rapport with a client and applying techniques of assessing…