Social Work Supervisor; Investigations-Youth & Family Services

This is an exempt, salaried position. Please note:
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Follow your calling, Find your career!!

Salary Range: $69,388.80 to $86,736.00.

This is an exempt, salaried position. Please note:
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Youth and Family Services Division (YFS) of the Department of Social Services (DSS) provides a variation of services to safeguard children by strengthening the protective capacities of families whose children's health, safety and well-being are  mission of DSS is to strengthen families and communities through a safety-net of services, collaborations, and hope. The Department's vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you have a passion for social work and making a difference in your local community, come join our Youth and Family Services team!

The Social Work Supervisor will provide direct supervision and support to a team of Child Welfare Specialist IIs who investigate and assess the needs of children involved in reports of alleged abuse, neglect and/or dependency. The Social Work Supervisor provides feedback and guidance to staff to enhance their capabilities to perform efficiently. This position will require direct field work support and may be required to work some evenings and weekends to meet the needs of children and families.

This position provides direct supervision, training, support, review, and evaluation of professional technical and para-professional staff involved in areas within Social Services. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently.

This role will be onsite at 720

E. 4th Street, Charlotte, NC 28202. Please note this position may require after hours (after 5:00 pm) and weekend work as needed.

• Review and approve investigative reports
• Guide the development and implementation of safety plans and initial family service agreements
• Monitor and evaluate casework of staff involved in child protection
• Ensure compliance with local, state, and federal child welfare regulations
• Provide training and ongoing professional development for staff
• Conduct regular team meetings and provide individual supervision
• Coordinate with other agencies and stakeholders for comprehensive child protection
• Handle complex cases and make critical decisions regarding child safety
• Maintain accurate and up-to-date case records
• Respond to emergencies and provide guidance on urgent cases
• Facilitate communication between caseworkers, families, and the legal system
• Conduct performance evaluations and manage staff performance issues

• Supervise, train, and evaluate the performance of technical and para-professional staff
• Guide the development and implementation of safety plans and initial family service agreements
• Consult with teams and staff on individual case assignments
• Develop procedures to meet department or program goals, ensuring…