Mortgage Customer Support Specialist
Job in
Jacksonville, Cherokee County, Texas, 75766, USA
Listed on 2026-09-08
Listing for:
First American
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
First American is seeking a customer service associate to assist mortgage customers, research accounts across multiple systems, and provide clear, timely solutions while documenting interactions accurately.
You’ll resolve inquiries, verify information, and escalate complex issues as needed. The role requires at least 1 year in a call center or customer service environment and a high school diploma. Regular shifts Mon–Fri, with occasional overtime.
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