Inside Sales Representative

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.

Qualifications and Detail about the Position

Summary:

Broad Function

The Inside Sales Representative is responsible for driving proactive lead generation, building and maintaining a qualified pipeline, and supporting regional sales teams with actionable insights. This role performs data mining, prioritizing and validating data to identify high-value customer segments and performs the client outreach, developing client relationships and developing deep understanding of client's needs and helping to sales strategies with sales team.

This role is regionally competitive with commission plan.

Essential Functions

* Promote, demonstrate and instill Brock's Bsafe and Bbest culture in all aspects of the business

* Utilize Salesforce and Industrial Info Resources (IIR) to define end market segmentations and maintain a robust pipeline of high-value customer segments.

* Validate and maintain accurate market data to support strategic decision-making

* Partner with the Business Intelligence team to analyze market trends and define high- potential market opportunities.

* Share insights and recommendations to guide sales strategy development.

* Drive proactive lead generation efforts through cold calling, targeted outreach, and email campaigns to expand the customer base.

* Qualify leads and gather insights to identify opportunities for company products and services.

* Assist in developing targeted sales strategies based on market intelligence and client feedback.

* Provide warm and actionable insights to regional sales teams to support customer acquisition and account expansion.

* Deliver data-driven recommendations to Sales Managers to enhance territory coverage and customer engagement strategies.

* Analyze lead conversion data to refine outreach efforts and improve sales effectiveness.

* Coordinate with Marketing to align campaigns with lead generation goals and maximize inbound opportunities.

* Collaborate with sales leadership to assist in developing targeted sales strategies based on market intelligence and client feedback.

* Maintain accurate records of all interactions and sales progress in the CRM system, tracking metrics to measure success

* Build and maintain strong relationships with new and existing clients to ensure customer satisfaction and loyalty

* Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion, etc.

* Analyze customer data to drive cross-sell and up-sell opportunities, increasing customer lifetime value.

Working Conditions

* Working conditions include outdoor and indoor fields, yards and shop locations.

* Working indoors in an office environment

* Utilization of Personal Protective Equipment is necessary.

* Frequent travel as required

Skills & Abilities

* Strong phone presence and experience

* Ability to build effective relationships and collaborate effectively across all functions

* Strong problem-solving skills to address challenges and problem-solve

* Ability to work in high paced, team-oriented environment

* Ability to analyze data and translate insights into actionable strategies

* Strong ability to build relationships and collaborate effectively across multiple functions.

* Customer-focused with a proactive and data-driven approach to sales activities.

* Proven ability to analyze lead conversion data and apply insights to improve outcomes.

* Excellent verbal and written communication skills for effective interaction with internal teams and customers.

* Highly organized with the ability to manage multiple tasks and priorities in a fast-paced environment.

* Proficiency in Microsoft Office, Salesforce, and Industrial Info Resources (IIR).

Education & Experience

* Bachelor's degree or relevant experience

* 2+ years of experience in…