AZRH-HDFC BB-Rajasthan

Job Description  Job Purpose
Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Cluster Managers to maintain the proper process of doing valued business for the organization.
Key Challenges for the role
- High dependency on third party/relationships who may have their own priorities, so alignment is the key.
Balancing between the process requirement and expectations of the Channel partners
Operating in a complex environment of dealing with a Bank in order to ensure that Insurance is a significant contributor to their Third-Party Revenue streams considering the fact that Banks have to work under strict regulations.
Engaging the various channels within the bank to optimise on the opportunity available across customer segments
Constantly coming up with initiatives to grab the mindshare of the bank's sales force which involves training, engaging with the bankers, organising customer interactions and designing & fulfilment of attractive Rewards & Recognition programs which motivates them to sell.

Key Result Areas
Supporting Actions

Ensure achievement of Targets (Premium & Revenue) in order to contribute in overall growth of the company

Continuous interaction with the channel partners
Mapping all the key decision makers
Aggressively downloading all the RnR activities running by the organization.

Ensure smooth function of the sales and other processes in order to maximise business potential.

Communicating any process change or change in any rules and regulations by the help of different training module.
Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling

Maintain the expense gap in order to reduce the cost

Understanding the need of the expense
Taking commitment from the channel before any spending or allocation of the budget
Manage expenses within allowable expense gap
Maintain a SM wise expanse tracker

Ensure relevant people in the right place right time in order to maximise the productivity

Understanding the strength of the resource and depending on that allocating job responsibility
Evaluating the opportunity of each business unit and allocating targets as per that
Recruit, develop and train team members to maximize productivity

Execute the right method of business acquisition in order get the profitable mix for the organisation

Scrutinise the business on regular basis and give the relevant information to superiors
Interact with the customers through welcome calls

Ensure Persistency targets as per the company norms so that renewals take place on time

Ensure achievement of profitability and persistency targets for the zone
Manage the renewal team & ensure adequate focus is maintained by the sales team on persistency.
Ensure that the business activities are carried out as per the compliance & regulatory guidelines laid by the company
Put in place checks and balances to control the quality of business

Relationship Management with key management of verticals within the bank to improve penetration
Manage relationships at the highest level in the channel partner's organization and lines of business to ensure a continued beneficial relationship.
Identify the new opportunities and execute the action plan to have incremental business.
Identify innovative methods working with the relationship to enhance penetration of the database

Team Management
Ensure through continuous on the job training, skill enhancement of team
Mentor, supervise and coach the team.
Provide for on the job as well as classroom training for skill enhancement
Ensure periodic job rotation to give a higher exposure to the team members on all aspects.