Client Manager Telco

Responsibilities

• Build and nurture relationships with assigned accounts, ensuring client satisfaction and guiding them through the buying lifecycle.
• Use state‑of‑the‑art tools and methodologies to understand client needs and deliver tailored solutions.
• Manage and grow relationships by leveraging strategic thinking, advanced planning and coordination with global offices to deliver exceptional client experiences.
• Meet revenue and margin targets while minimizing churn and maximizing retention.
• Develop and implement account strategies using the latest technology sales methods and trends.
• Work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout the buying lifecycle.
• Use  to manage accounts, opportunities, pipelines and forecasts, analyze client situations, plan strategically and drive sales engagement to meet quota targets.
• Act as the first point of contact for client issues, ensuring consistent satisfaction and transforming needs into actionable solutions.

• Strong sales business acumen and planning skills to meet business requirements.
• Proven client‑engagement and management experience throughout the client lifecycle to drive sales growth.
• Deep knowledge of NTT DATA’s offerings, client applications, use cases and market trends.
• Ability to identify and advance opportunities at assigned clients and prospects.
• Extensive experience in global partner management and sales environments focused on business development.
• Proficiency in using  or other CRM platforms.
• Capability to drive alignment to a common vision across multiple stakeholders.
• Collaborative mindset and adaptable communication styles for diverse audiences.
• Ability to work independently, strong problem‑solving skills and influence team members to achieve goals.
• Bachelor’s degree (or equivalent) in business or a sales‑related field.

Hybrid Working.

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment and do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status or any other protected category.