Business Development Manager

This role is responsible for identifying and evaluating business opportunities and determining product development plans that are in line with the business plan, company budget, customer needs, and existing compliance standards with the aim of growing the capsule, DFS and Ingredient market in Indonesia in accordance with the company's objectives.

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.

• Implement a new product development strategy based on market analysis with the aim of expanding capsule, DFS and ingredient market share.
• Coordinate and collaborate between the sales team and other line leaders to develop strategies that will increase sales potential and maximize company revenue.
• Identify and monitor market opportunities with the aim of producing measurable and planned pipelines.
• Develop, organize and control promotional programs, exhibitions, and trainings related to product knowledge, and ensure the success and timeliness of new product launches with the aim of introducing company products and services to potential customers for market share expansion.
• Identify, compile, propose concepts and strategies for achieving annual targets related to gross income, quantity, price, and margin for specific segments targeted with the aim of increasing overall business.
• Technical Service
  :
  Provide data, facts and information used to develop after‑sales support, competition analysis, and improvement projects with the aim of increasing customer satisfaction and generating new business.
• Customer Service
  :
  Identify and propose the management of media/communication channels that align with customer characteristics, establish open communication, and provide timely support to customers.
• Provide data, facts, information and other support for managing databases, relationships, and addressing customer complaints and matters related to customer service to fulfill customer needs and expectations for the company's products.

• 10 years of experience in sales management, preferably in the pharmaceutical, ingredients, or healthcare industry.
• Bachelor's degree in a relevant field.
• Proven track record of successful sales strategy development and execution.
• Excellent leadership and people‑management skills.
• Strong negotiation and relationship‑building capabilities.
• Analytical mindset with the ability to interpret market data and trends.
• Effective communication and presentation skills.