Ops Manager - Super Fantasy

Administrative Support

• Ensure KOL data and information are accurate, up-to-date, and accessible.
• Manage internal documentation for client projects, including contracts, proposals, and agreements.
• Oversee day-to-day operational needs, ensuring smooth internal workflow.
• Support the preparation of detailed reports and status updates for ongoing campaigns.
• Liaise between KOLs and the internal team to facilitate campaign execution.

• Ensure that all campaign timelines, budgets, and deliverables are tracked.
• Communicate with internal teams to ensure all milestones and KPIs are met.
• Assist in managing the internal approval process for project materials and content.

• Support client‑facing communications by managing meeting schedules, follow‑ups, and internal briefings.
• Ensure that feedback from clients is captured and communicated accurately to the team.

• Identify and propose process improvements to enhance operational efficiency.
• Help maintain and improve the CRM, project management, and communication tools.

• Maintain accurate operational and financial documentation, including SOWs, timelines, and resource allocation.
• Assist in the preparation of project reports, financial summaries, and post‑campaign evaluations.

• Minimum 2-3 years of experience in an operations or project management role (preferably within an agency or marketing setting).
• Experience with influencer marketing or working with KOLs is a plus, but not required.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools (Asana, Trello, etc.).
• Attention to detail and ability to prioritize tasks effectively.