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Job Description & How to Apply Below
Location: Daerah Khusus Ibukota Jakarta
Responsibilities
- Drive comprehensive research initiatives to gain deep insights into buyer behaviour, preferences, and pain points when using our products & services across our markets.
- Analyse data and user feedback to identify opportunities for improvement in the buyer experience, ensuring a seamless and customer‑centric journey.
- Engage stakeholders across countries to identify critical pain points, gather feature requests and discuss potential solutions to be implemented.
- Work closely with the cross‑functional product management teams to devise solutions that are feasible, reasonable, and sustainable to solve the identified pain points or achieve predefined target indicators.
- Strategise, propose, and review potential designs and solutions based on data‑driven commercial analysis and available product & engineering resources.
- Set feature development priority, taking into account various metrics including business impact and effort.
- Monitor feature requests and development pipelines, and regularly engage with local stakeholders, regional teams, and upper management to provide necessary updates on feature development status.
- Take ownership of features throughout the product lifecycle by monitoring KPIs such as adoption, usage, traffic, etc., and propose further iterations when needed.
- Bachelor’s or Master’s degree from any related major.
- 4+ years of experience; experience in product management or management consulting would be a plus.
- Proven ability to structure and solve complex problems, collaborate across varied stakeholders and communicate effectively in both verbal and written form.
- Good analytical and logical thinking skills.
- Self‑motivated, comfortable with ambiguity and changes in a fast‑paced environment.
- Strong ownership and team spirit.
- Proficient in English to facilitate cross‑border communications and collaborations.
- Experience in one of our local markets along with fluency in the language will be highly preferred.
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