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Job Description & How to Apply Below
- Track how other B2B programs and IT priorities shift, so demand submissions stay realistic against what IT can actually take on.
- Compare recurring demand patterns across Product Owners to spot where requests keep clashing or repeating.
- Use past intake and capacity trends to flag upcoming bottlenecks before they happen.
- Share early signals with the AVP when a competing program is likely to affect capacity.
- Data Analytics & Revenue Insights
- Pull demand and capacity data from iBRS and the demand register to check utilization against plan.
- Build simple trackers showing how much capacity has been used, is committed, or is still open.
- Analyze delays or rework patterns to see which stage of intake is causing the most slippage.
- Turn tracker data into a short, clear status update for the weekly demand review.
- Review the business case and cost/effort justification attached to each demand submission before it proceeds.
- Work with Product Owners to clarify scope when a request is too broad or unclear to size properly.
- Flag submissions where the requested scope doesn't match the value or priority stated.
- Support prioritization discussions by laying out trade-offs between competing requests.
- Apply the iBRS governance checklist consistently to every demand submission before approval.
- Identify and log risks when a request is incomplete, conflicting, or exceeds available capacity.
- Communicate governance status and decisions clearly to Product Owners, IT, and the AVP.
- Prepare governance summaries for stakeholder review and audit needs.
- Maintain visibility across all active B2B programs' demand items and their current status.
- Coordinate timelines so overlapping programs don't compete for the same IT slot without the AVP knowing.
- Track dependencies between programs and follow up when one program's delay affects another.
- Keep the overall demand portfolio organized so priorities are easy to review at a glance.
- Channel, Partner & Account Management
- Act as the main point of contact for Product Owners submitting demand into iBRS.
- Coordinate with IT to confirm feasibility and timeline of accepted demand.
- Manage the relationship day-to-day so requests move smoothly between business and technical teams.
- Escalate account-level or relationship issues to the AVP when they can't be resolved at working level.
- Understand the B2B's roadmap well enough to judge whether a new request fits current priorities.
- Feed recurring demand themes back into roadmap discussions with the AVP.
- Help translate high-level roadmap direction into practical intake criteria for Product Owners.
- Adjust intake priorities when the roadmap shifts, and communicate the change clearly to stakeholders.
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