Assistant Manager Operations

Job in Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia

Listing for: Brink’s Inc

Full Time position
Listed on 2026-07-23

Job specializations:

Business
Supply Chain & Logistics

Salary/Wage Range or Industry Benchmark: 111600000 - 167400000 IDR Monthly IDR 111600000.00 167400000.00 MONTH

Location: Daerah Khusus Ibukota Jakarta

Mengawasi tim monitoring dan teknisi lapangan
Mengatur jadwal kerja (shift monitoring & teknisi)
Memberikan arahan, evaluasi kinerja, dan training tim

Mengelola Operasional ATM

Memastikan seluruh mesin ATM berjalan normal (uptime tinggi)
Mengawasi tim monitoring dan teknisi lapangan

Supervisi Tim

Mengatur jadwal kerja (shift monitoring & teknisi)
Memberikan arahan, evaluasi kinerja, dan training tim

Monitoring Performa Jaringan ATM

Memastikan SLA (Service Level Agreement) tercapai
Mengawasi downtime, error, dan performa transaksi

Manajemen Vendor

Berkoordinasi dengan vendor ATM (maintenance, cash replenishment, dll)
Evaluasi kinerja vendor dan memastikan sesuai kontrak

Pengelolaan Cash & Logistik

Memastikan ketersediaan uang di ATM (tidak cash out)
Mengatur distribusi dan pengisian uang

Penanganan Incident & Eskalasi

Mengambil keputusan saat terjadi gangguan besar
Menjadi PIC untuk problem kritis

Analisis & Reporting

Membuat laporan performa ATM (harian/bulanan)
Memberikan rekomendasi peningkatan efisiensi & layanan

Compliance & Keamanan

Memastikan operasional sesuai SOP dan regulasi bank
Mengawasi potensi fraud atau penyalahgunaan ATM

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