Electronics Category Strategy Project Intern ( Shop by Tokopedia) - 2026 Start Global Operations - Commerce ops

Discover a career that energizes and excites you every day.

@2026 Tik Tok

Commerce ops

Location:

Jakarta

Employment Type:

Intern

Job Code:

A158821

Share this listing:

• Cross-Functional Collaboration
  - Collaborate with internal teams such as Account Managers, Campaign, and Operations teams to ensure category strategies & operations are aligned with overall company objectives.
• Issue Escalation & Seller Support
  - Assist sellers and Account Managers by identifying, gathering, and escalating issues to relevant backend or operations teams.
  
  - Take ownership of day-to-day issue triaging, especially for recurring or operational tickets.
  
  Escalate critical seller issues to the appropriate internal stakeholders.
  
  - Track, monitor, and follow up on issue resolution to ensure timely closure.
  
  Work closely with Account Managers to ensure seller issues are properly documented and addressed promptly.
• Reporting & Dashboarding
  - Assist in preparing reports, presentations, and dashboards to clearly communicate findings, insights, and recommendations to stakeholders.
  
  - Support regular performance tracking and analysis for internal reviews.
  
  - Help identify growth opportunities and operational improvement areas based on data and on-the-ground issues.

• Currently pursuing a Bachelor’s or Master’s degree in Business Administration, Marketing, Economics, Data Analytics, or a related field.
• Strong analytical skills with the ability to interpret complex data and translate it into clear, actionable insights.
• Excellent communication and interpersonal skills.
• Comfortable working in a fast-paced, collaborative environment with multiple stakeholders.

• Past experience with e-commerce
• Good understanding on Elecronics Category

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an  Always Day 1  mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.