Collection Officer
Job in
Daerah Khusus Ibukota Jakarta, Jakarta, Indonesia
Listed on 2026-06-15
Listing for:
Lintasarta
Full Time
position Listed on 2026-06-15
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections, Financial Analyst, Accounting & Finance -
Accounting
Accounts Receivable/ Collections, Financial Analyst, Accounting & Finance
Job Description & How to Apply Below
- Manage end-to-end collection activities to ensure timely payment from customers and achievement of collection targets.
- Ensure customer acceptance and receipt of invoices, and proactively follow up on any unreceived or unaccepted invoices.
- Investigate and resolve billing discrepancies, invoice disputes, and payment-related issues in coordination with internal stakeholders.
- Send payment reminders and negotiate payment commitments with customers to minimize overdue balances
- Ensure customer acceptance and receipt of invoices, and proactively follow up on any unreceived or unaccepted invoices.
- Bill and conduct a negotiation with the customer related to the unclosed payment
- Recommend and coordinate service suspension/isolation actions for delinquent accounts in accordance with company policies and procedures.
- Prepare and analyze Accounts Receivable aging reports, collection performance reports, forecasting report and overdue account evaluations.
- Continuously identify opportunities to improve collection effectiveness, cash flow, and customer payment performance.
- Collaborate closely with Sales, Finance, Operations, and Customer Service teams to support collection and payment resolution activities.
QUALIFICATION:
- Minimum Bachelor's Degree in Accounting, Finance, Business Administration, Management, Economics, or other related disciplines
- Minimum 2 years of experience in Collection, Accounts Receivable, Credit Control, Billing, or related functions
- Required language:
English or Bahasa - Proficient in Microsoft Excel, including data processing, reporting, lookup functions, pivot tables, and analysis
- Excellent in communication skill, teamwork ability, customer focus oriented
- Strong administrative, analytical, and problem-solving skills with attention to detail.
- Able to work under tight deadlines and high-pressure environments, ensuring collection KPIs and aging targets are consistently achieved.
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