Business Process & Internal Control Specialist

We are looking for a Business Process & Internal Control Specialist with strong experience in business process audit, operational risk assessment, internal controls, and process improvement. The successful candidate will be responsible for evaluating business processes, identifying control gaps, and driving continuous improvement initiatives to enhance operational effectiveness and governance across the organization. Experience in service-based industries will be highly preferred.

• Perform internal control testing and monitoring across key business processes to ensure controls are effectively implemented
• Plan and execute end-to-end internal audits (operational, compliance, and process audits)
• Identify risks, control gaps, and process inefficiencies
  , and provide practical recommendations
• Conduct root cause analysis and proactively detect potential vulnerabilities or control bypasses
• Manage and monitor audit findings and remediation tracking
  , ensuring timely follow-up and closure
• Collaborate with stakeholders to drive corrective actions and process improvements
• Ensure compliance with internal policies, SOPs, and regulatory requirements
• Prepare clear and structured audit reports
  , and communicate findings effectively to management
• Support continuous improvement initiatives
  , including process optimization and strengthening control frameworks
• Handle whistleblowing reports and investigations
  , including intake, assessment, and case tracking
• Support ad-hoc assignments as required

• Bachelor's degree in Accounting, Finance, Business, or a related field is preferred
• Minimum 7 years of experience in Business Process Audit, Internal Audit, Internal Control, Risk Management, or related governance and compliance functions.
• Proven experience as an in-house auditor with strong exposure to business process improvement
• Strong understanding of internal control frameworks (e.g., COSO) and risk-based audit approach
• Experience in end-to-end audit execution, risk assessment, and control testing
• Familiar with fraud detection and basic investigation processes
• Experience in drafting and reviewing SOPs, policies, and internal controls
• Experience in service-based industries is an advantage
• Proficient in English communication
  , both written and verbal

Integrity Indonesia is an equal opportunity employer.