Direct , Liabilities & Wealth Ops , Operations

Key Accountabilities

• Committed to support new products with no delay or issue attributed with ops on new product/processes roll out
• No oversight to SOP when processing BAU, and no overdue in regular review of SOP
• Reduce customer complaints pertaining to Liabilities & WM Ops due to erroneous from Ops
• To process the transaction as per SOP, DOA, SLA and job distribution given
• Able to work as a team and also synergize with one another (load balancing backup)

• Input daily transaction on deposit, investment and insurance product, overbooking and other related transactions thoroughly
• Perform good control on daily operation, filing, MIS data and documents hand over among branches, others department and CBO
• Process all transactions accurately, effectively, efficient, on the same day and comply with bank’s policy/procedure and BI regulation
• Manage quality of job with no human error and reduce customer complaint
• Perform back up for others authorizer within CBO
• Check daily recon for investment product transaction
• Perform and maintain good quality control under time and volume pressure
• Support any other assignment requested by supervisor to achieve unit/project goals
• Perform and maintain good relationship within department, as well as with other department and branches
• Perform timely and proper escalation to relevant party and supervisor for any issue

Jakarta Head Office

Contract (Fixed Term)

Full time