Assistant Manager, Settlements

As an Assistant Manager in Settlements at Standard Chartered, based in Jakarta, you will play a pivotal role in ensuring efficient processing and reconciliation of all settlement transactions within our banking operations. You will manage daily settlement activities, collaborating closely with internal teams and external stakeholders to uphold the highest standards of accuracy and compliance. Your role will contribute directly to seamless financial operations that protect client interest.

• Execute and monitor settlement BAU activity during the day. Ensure all client instructions are properly managed and executed as per the standard service agreement with clients.

• Ensure all BAU processing complies with internal and external policy/regulation.
• Manage all BAU activity, client reporting, regulatory reporting obligations, and client communications.
• Escalate any improper process, gap or possible issue for the next day to Head of Settlement unit and other respective units.

• Ensure timely settlements of all trades in agreed standard of customer services and reliability, including close connect with local or foreign institutional clients regarding the status of settled and failed trades.
• Connect with brokers, custodian banks to avoid losses from interest claims and to find and address suspensions where delays are due to customers.
• Ensure compliance with regulatory requirements set by the Ministry of Finance, OJK, the Jakarta Stock Exchange, and the Bank’s established procedures.
• Ensure all shares delivered are in good order to avoid losses due to errors or fraud.
• Constantly initiate review and implement cost‑effective and practical procedures via systematic analysis, automation, and computerization to increase efficiency and productivity, leading to higher profitability.
• Motivate and build teamwork spirit among staff, create a conducive working climate, and monitor performance.
• Ensure timely responsiveness to client queries.
• Ensure accounting entries are correctly entered into the bank’s books.
• Send order trades with MATCHED status in SECCURE to C‑BEST or BI‑SSSS or Settlement Agent for settlement.
• Ensure all order trades settled in SECCURE after status in C‑BEST or BI‑SSSS are SETTLED; for BI‑SSSS trades follow with SI‑BISSSS reporting.
• Participate in the quality improvement process and contribute towards ISO certification.
• Fully comply with Group Policy and standards on Money Laundering Prevention.
• Report suspicious transactions promptly according to documented process and local regulatory requirements.
• Ensure scripless transactions done through KSEI CEBM and RTGS are in total for receipt and delivery against payment.
• Ensure all trade instructions are received and processed in a timely base.
• Ensure staff send failed trades and continuously follow up on a daily basis.
• Ensure shares are received before book closing date (if any corporate announcement).
• Ensure timely escalation of arising issues.
• Ensure prompt update/report for internal and external parties including MIS and regulatory reporting.

• Ensure continuous self‑development and team members are highly skilled and motivated professionals to manage and sustain long‑term viability.
• Manage team capacity to support business/client.
• Provide assistance in training preparation and maintain training attendance/completion records.
• Monitor completion of mandatory learnings within SSO staff.

• Identify, assess, monitor, control and mitigate risks embedded to BAU.

• Assess that BAU is in line with group operating model directions and local market policy and regulation.

• Display exemplary conduct and live by the group’s values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

• All units within Securities Services Operations, Business team, Operations team within SCB which support BAU.
• Indonesia Central Bank and Indonesia Financial Authority.