×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
Customer Service Rep

Front Desk Agent | AYANA Komodo

Job in Jakarta, Indonesia
Listing for: AYANA Hospitality Group
Full Time position
Listed on 2025-11-04
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

The Front Desk Agent is responsible for delivering courteous, efficient, and accurate guest check-in and check-out services while providing comprehensive information and support to guests. Manage guest requests, process payments, and maintain smooth front desk operations in accordance with hotel policies.

Key Responsibilities:

  • Provide friendly and efficient check-in/check-out services, process payments, and handle group arrivals/departures.
  • Maintain up-to-date knowledge of room types, rates, promotions, hotel services, and daily activities to assist guest inquiries effectively.
  • Handle guest requests, complaints, and emergency situations promptly, ensuring high guest satisfaction.
  • Manage reservation details in the system (Opera) including room blocking, key issuing, and wake-up calls.
  • Support smooth communication with other departments and participate in team briefings and sustainability programs.
  • Educational background in Hospitality or related fields.
  • Open to fresh graduates with strong motivation to learn; prior experience in the hospitality industry will be an advantage.
  • Basic computer literacy, including experience with hotel management systems (Opera preferred).
  • Responsible handling of cash and credit card processes.
  • Ability to multitask, organize duties, and maintain attention to detail in a fast-paced environment.
    • #J-18808-Ljbffr
    Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
    To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
     
     
     
    Search for further Jobs Here:
    (Enter less keywords for more results. Suggestions may be selected)
    Location
    Job Posting Language
    Employment Category
    Education (minimum level)
    Filters
    Education Level
    Experience Level (years)
    Posted in last:
    Salary
    Advanced Search