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Guest Relations & Front Office Team Leader

Job in Jakarta Barat, Jakarta, Indonesia
Listing for: PT. Harapan Graha Niaga
Full Time position
Listed on 2026-08-15
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 89280000 - 133920000 IDR Monthly IDR 89280000.00 133920000.00 MONTH
Job Description & How to Apply Below
Location: Jakarta Barat

PT. Harapan Graha Niaga in Jakarta Barat seeks an experienced Team Leader – Guest Relations & Operations to manage a front-of-house team and ensure exceptional service delivery. You will oversee check-ins/outs, guest inquiries, and service standards while coordinating with housekeeping and maintenance to meet guest expectations.

You will lead training, performance reviews, and scheduling to optimise team productivity, with a focus on personalised guest experiences and operational excellence.

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