Account Management Associate Durianpay Hybrid Min. Freshgrad Actively hiri

Responsibilities

• Support revenue growth by assisting in achieving monthly sales targets.
• Maintain strong relationships with existing clients/merchants through regular engagement and support.
• Assist in upselling and cross-selling efforts to drive additional sales from current clients.
• Support communication and coordination of product usage for assigned merchants.
• Maintain accurate records of client interactions and assess potential business opportunities.
• Conduct basic market research to stay informed about industry trends and competitor activities.
• Prepare and deliver reports on merchant transactions in a timely manner.
• Work closely with internal teams to ensure a smooth client experience.

• 1-2 years of experience in sales, business development, or account management.
• Strong communication skills, with proficiency in Bahasa and English.
• Problem‑solving mindset with the ability to understand and address client needs.
• Good stakeholder management and relationship‑building skills.
• Basic knowledge of online payments or B2B Fintech is a plus.
• Proactive, adaptable, and eager to learn.