Key Account Management; FMCG

Get to Know the Role

As a Key Account Manager (KAM) – FMCG to join our team. You will be a balanced blend of hunter and farmer—you will drive new business opportunities while maximizing revenue from existing clients. You are a salesperson at heart, able to open doors, pitch creatively, and also build long‑term relationships grounded in trust and performance.

You’ll work cross‑functionally with Marketing, Rewards, Payments, Food, Enterprise & business development to package compelling solutions & identify new client opportunities. Your goal is multi‑million dollar annual revenue generation and showing advertisers positive results. You will report to the Manager, and will work fully on‑site at our Jakarta office.

• Revenue Ownership: Exceed revenue targets from FMCG clients through new business development, upselling, and cross‑selling.
• Business Development: Identify and close new brand opportunities to grow the FMCG market.
• Account Growth: Serve as the main contact for accounts, building relationships and creating tailored solutions to meet their goals.
• Campaign Management: Manage campaigns from briefing to post‑campaign analysis, collaborating with our teams (marketing, ops, product, and analytics).
• Market Analysis: Monitor account performance and market trends, delivering applicable insights to clients in regular business reviews.
• Data Analysis & Insights: Use Salesforce CRM to shape account specific growth strategies. Present account plans based on data‑driven insights to establish revenue goals and business plans that improve our client’s performance while also working on new programs.

• 5+ years of experience in key account management or business development (FMCG, e‑commerce, or tech preferred).
• Experience exceeding sales targets and growing client revenue.
• Data‑driven, with experience analyzing campaign data to extract applicable insights.
• Proficiency in using Salesforce CRM and Google Workspace.
• Exceptional communication, presentation, and stakeholder management skills.
• A hunter mindset combined with consultative selling and negotiation skills.
• You have a resilient attitude suited for a fast‑paced, results‑oriented environment.
• Stay up to date with Grab’s multiple products, processes and stakeholders fast.
• Organizational and project management skills to handle concurrent projects.

We care about your well‑being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With Grab Flex
  , create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave
  , and give back to your communities through Love‑all‑Serve‑all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life’s challenges.
• Balancing personal commitments and life’s demands are made easier with our Flex Work arrangements such as differentiated hours

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.