Key Account Manager

Location: Daerah Khusus Ibukota Jakarta

## Key Account Manager Apply remote type:
Not Applicable locations:
IDN
- Jakarta
- Jakarta (Menara Astra) time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 24, 2026 (28 days left to apply) job requisition :
R393039

Job Description For more than 130 years, our company has brought hope to humanity through the development of important medicines and vaccines and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and  Indonesia, our company has been established since 2005 and currently focuses on two main therapeutic areas, namely oncology and vaccines.
** Brief Description
** Main role to manage key strategic account (foundational) in supporting to the business for full our company’s Portfolio in the private hospital sector. This position is the primary point of contact for the top account / stakeholders.
** Roles & Responsibilities
*** Responsible for promoting our company’s brands within given accounts, understands customers’ needs has strong business acumen and its equipped with excellent medical knowledge where they can transfer key medical data into customer/patient benefits to create/co-create business solutions.
* Partner with interdisciplinary teams to implement and to maximize the business agreement with the account, ensuring our company’s voice to the Customer.
** Summary of job scope:
***** Account Understanding and Analysis (25%)
**** Understanding decision-making processes within the account, patient flow, tender process & timeline
* Build our Company engagement with relevant customers
* Drive our Company product scientific knowledge at given centers
* Understanding the mission and vision of the Customer; its key interests, strengths, weaknesses, opportunities and challenges; and creating value propositions unmet and evolving needs and appropriately deducting Implications integrating full our company’s portfolio
* Identifying Account Stakeholders and understanding their perspectives on our Company, our competitors
* Completing a competitor analysis for the account
* Obtaining an in-depth understanding of the account’s unmet and evolving needs
*** Agile Account Management (40%) :  account plan development & management
**** Drive Account Management via agile account management approach:
* Identifying short and long-term business opportunities, defining objectives for the account
* Developing a plan for the Account that contains the account needs and perspectives as well as considers competitive and business challenges
* Leverage cross-functional internal resources to maximize potential by defining collaborative opportunities to address unmet and/or evolving business needs.
* Determining how to develop and appropriately implement comprehensive strategic offerings by leveraging cross-functional internal resources.
* Drive relevant omnichannel communication to increase number of contacts with our customers
* Gaining agreement for the split of roles and responsibilities of all our company’s relevant personnel interacting with the account.
* Defining account metrics and a tracking plan and regularly update
*** Account Plan Implementation and Tracking (25%)
**** Developing and maintaining long-term engagements with customers/stakeholders within the Accounts that are responsible for treatment of the respective patients (all relevant HCPs) as well as product purchasing (hospital management, pharmacists)
* Conducting product and value-based negotiation
* Ensuring coordination and excellence in execution related to all interactions with the account.
* Holding regular account coordination and review meetings which act as a forum for information sharing, providing status updates, coordination and initiating course corrections related to the Key Account.
*** Pricing Management (10%)
**** Understanding the customer’s procurement process, key decision makers and influencers- this includes understanding the full procuring cycle ( annually or across years) including  when the formulary listing is being  developed, and how and when key inputs ( specs, volumes) are determined and reviewed.
* Inform to the stakeholders…