Professional Medical Representative

Job Overview

The Professional Medical Representative is responsible for supporting sales growth and delivering excellent customer service to healthcare professionals. This role involves conducting presentations, building relationships, and collaborating with team members to effectively promote our pharmaceutical products. The PMR will monitor market trends and competitor activities to contribute to strategic planning and execution.

Initial placement:
Jakarta, with willingness to be assigned to other locations across Indonesia when necessary.

• Achieve sales targets and deliver high‑quality customer service to existing and potential clients.
• Conduct presentations and discussions with doctors, nurses, and pharmacists about product offerings and innovations.
• Build and maintain strong relationships with healthcare professionals to enhance customer engagement.
• Plan and organize work schedules for customer visits on a weekly and monthly basis, while preparing detailed reports on activities.
• Participate in company meetings, technical presentations, and briefings to stay informed about product developments and company initiatives.
• Collaborate with team managers to strategize contact approaches and develop effective business plans.
• Monitor competitor activities and product offerings to stay informed about market dynamics.
• Analyze sales performance and Sales Force Effectiveness (SFE) metrics to identify areas for improvement and support strategic initiatives.

Bachelor’s degree in a relevant field (e.g., Life Sciences, Pharmacy, Business).

Previous experience in sales or customer service, preferably in the pharmaceutical or healthcare industry.

Strong communication and presentation skills, with the ability to engage effectively with healthcare professionals.

Ability to work collaboratively in a team environment and contribute to strategic planning.

Proficiency in data analysis and reporting tools to track performance and inform decision‑making.

• Account Management
• Business Management
• Business Planning
• Customer Engagement
• Customer Needs Assessments
• Customer Relationship Management (CRM)
• Customer Service
• Customer Service Improvement
• Detailed Reports
• Health Economics
• Interpersonal Relationships
• Lead Generation
• Market Analysis
• Market Trends
• Product Knowledge
• Sales Force Effectiveness
• Sales Forecasting
• Sales Metrics
• Sales Pipeline Management
• Sales Reporting
• Sales Strategy Development
• Sales Training
• Self Motivation
• Service Excellence

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.

No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.