Manager Sales Malaysia

Job Description

Perform, coordinate and execute sales activities for special accounts to reach sales targets and contribute to Etihad's revenue objectives.

• Participate in defining sales strategy and objectives to ensure alignment with overall Etihad objectives and external trends in conjunction with the General Manager. Develop, implement and manage the local sales channel strategy with guidance from the Business Development Unit to maximize Etihad reach, revenue, and profitability.
• Partner with Sales Strategy and Planning to develop, monitor and report on sales plans to ensure the strategy is properly implemented across the markets and all available tools, data and insight are effectively used to achieve expected results.
• Act as chief coach for your team, working with global sales enablement to ensure a data‑led, insight‑driven and innovative sales team. Motivate, coach and lead the commercial team to exceed targets, measured by Revenue targets shared and exceeded by sales staff and Training plan agreement.
• Working with the regional business development unit, define territory/channel sales targets to ensure consistent contribution to overall Etihad results.
• Manage and coordinate dealing with partners to ensure achievement of agreed targets and respect of terms and conditions.
• Develop and implement sales & marketing initiatives to ensure key revenue targets are met within budget.
• Monitor sales KPIs and dashboards (based on revenue and cost of sale targets) to identify areas of improvement, new initiatives and propose corrective actions.
• Develop close working relationships with local and international partners to identify joint marketing activities and strategies to boost sales.
• Act as a sounding board and business partner to create and update current policies and stakeholder contracts ensuring compliance with the Etihad’s processes, policies, tools and the overall business strategy.
• Develop and maintain excellent relationships with the travel trade, corporate, guests, governments, ministries, etc. relevant to your area of responsibility.
• Where applicable, this role may hold the EY Power of Attorney.

• Bachelor’s degree or above in Business or relevant Commercial & analytical work experience.
• 5 years airline experience required in sales/trade/corporate.

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

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Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face‑to‑face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.